Hamilton virtual mailbox

How a Hamilton virtual mailbox works.

A real street address that receives your mail and packages, tells you when something arrives, and lets you read, pick up or forward it from anywhere.

Step by step

From mailbox to inbox

We receive it

Letters and packages arrive at your Hamilton street address, addressed to you and your mailbox number.

You're notified

A text and an email reach you the same day, and the item appears in your customer portal.

We scan it, free

Ask for a scan and we'll open the letter and upload a PDF, up to 10 pages, at no extra cost.

You decide

Pick it up in person for free, keep it in storage or have it forwarded anywhere for $5 + carrier cost.

Who uses it

Who needs a virtual mailbox in Hamilton?

Home-based and small businesses

Look established with a Dundas or Downtown Hamilton address, and keep your home address off your website and the business registry.

Snowbirds, travellers and remote workers

Spending winter in Florida or working from the road? Read your mail as scans wherever you are, and forward only what you need.

Online sellers and shoppers

Get packages delivered to a secure, staffed location instead of a porch. No more missed deliveries or stolen parcels.

Newcomers, students and people between homes

Keep a stable Hamilton address while you settle in, move, renovate or study at McMaster or Mohawk.

Downtown Hamilton skyline from a rooftop terrace

Compare

Hamilton Mailbox vs. a PO Box or The UPS Store

	Hamilton Mailbox	Canada Post PO Box	The UPS Store mailbox
Real street address	Yes	No	Yes
Courier packages (Amazon, UPS, FedEx, Purolator)	Yes	Usually not	Yes
Mail scanning	Included	No	Not typically offered
Text & email alerts	Same day, free	No	Varies by store
Online customer portal	Yes	No	Varies by store
Forwarding anywhere	$5 + carrier	Separate service	Available, fees vary
Business registration	Yes	Not as registered office	Yes
Pricing	Published, no setup fee	Set by Canada Post	Set by each franchise

Plans

Choose your plan

Letters & documents

Mail Only

Everything you need to receive lettermail at a real Hamilton address.

^$19 /month

Billed monthly · No setup fee · Cancel anytime

^$190 /year

Billed yearly · Save $38 (2 months free)

Personal & business use
30 incoming mail items / month
Packages: $5 each
Mail scanning included (up to 10 pages per letter)
2 recipients + 1 business name
Same day processing
Free text & email notifications
Free in-person pickup
30 days free mail storage
7 days free package storage
Forwarding: $5 + carrier cost
No long-term contract

Get Started

Mail + Packages

For online shoppers, side hustles and growing small businesses.

^$29 /month

Billed monthly · No setup fee · Cancel anytime

^$290 /year

Billed yearly · Save $58 (2 months free)

Personal & business use
60 incoming mail items / month
20 packages / month
Mail scanning included (up to 10 pages per letter)
4 recipients + 2 business names
Same day processing
Free text & email notifications
Free in-person pickup
60 days free mail storage
15 days free package storage
Forwarding: $5 + carrier cost
No long-term contract

Get Started

Unlimited

Premium · Unlimited

The Steel City Plan

Unlimited* mail and packages for busy households, teams and e-commerce.

^$49 /month

Billed monthly · No setup fee · Cancel anytime

^$490 /year

Billed yearly · Save $98 (2 months free)

Personal & business use
Unlimited mail*
Unlimited packages*
Mail scanning included (up to 10 pages per letter)
6 recipients + 6 business names
Priority processing
Free text & email notifications
Free in-person pickup
90 days free mail storage
30 days free package storage
Forwarding: $5 + carrier cost
No long-term contract

Get Started

* Unlimited mail and packages on The Steel City Plan are subject to fair use limits. Learn more.

FAQ

Virtual mailbox questions

What is a virtual mailbox?

A virtual mailbox gives you a real street address where your mail and packages are received for you. When something arrives we notify you by text and email the same day. From your online portal you can request a scan of your letter, pick items up in person, or have them forwarded anywhere.

How will I know when mail arrives?

You get a text message and an email the same day an item is received for your mailbox, on every plan, at no extra cost. You can then see the item in your customer portal and decide what to do with it.

Is mail scanning really included?

Yes. Scanning is included within your plan's monthly receiving limits, up to 10 pages per letter. Request a scan from your portal and we'll open the envelope and upload a clear PDF for you to read anywhere. We never charge per scan or per page within those limits.

What can I do in the customer portal?

View incoming letters and packages, request scans, download scanned PDFs, schedule an in-person pickup, request forwarding, manage recipients and update your billing, all from your phone or computer.

Can I receive packages from Amazon, UPS, FedEx and Purolator?

Yes. Because we provide a real street address, not a PO Box, we can accept packages from Canada Post and all major couriers, including Amazon, UPS, FedEx, Purolator, DHL and Canpar. Packages are included on Mail + Packages (20/month) and The Steel City Plan (unlimited, subject to fair use), or $5 each on Mail Only.

How long will you hold my mail and packages?

Mail is stored free for 30, 60 or 90 days and packages for 7, 15 or 30 days depending on your plan. Before storage runs out, schedule a pickup or request forwarding from your portal.

Do I need to live in Hamilton to use the service?

No. Many customers live elsewhere in Ontario, in other provinces or outside Canada and want a Hamilton presence for their business, or a reliable Canadian address. With scanning and forwarding you can manage your mail from anywhere.

See all FAQs

Ready when you are

Get your Hamilton address today.

Plans from $19/month with mail scanning included. No setup fee, no contract.

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