Hamilton-owned virtual mailbox · Dundas & Downtown Hamilton
(289) 426-3677 hello@hamiltonmailbox.com
HamiltonMailbox
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Plans & pricing

Simple Hamilton mailbox pricing. Scans included.

Every plan includes a real Hamilton street address, mail scanning, same-day text and email notifications and free in-person pickup. No setup fee, no contract.

Letters & documents

Mail Only

Everything you need to receive lettermail at a real Hamilton address.

$19 /month
Billed monthly · No setup fee · Cancel anytime
$190 /year
Billed yearly · Save $38 (2 months free)
  • Personal & business use
  • 30 incoming mail items / month
  • Packages: $5 each
  • Mail scanning included (up to 10 pages per letter)
  • 2 recipients + 1 business name
  • Same day processing
  • Free text & email notifications
  • Free in-person pickup
  • 30 days free mail storage
  • 7 days free package storage
  • Forwarding: $5 + carrier cost
  • No long-term contract
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Unlimited
Premium · Unlimited

The Steel City Plan

Unlimited* mail and packages for busy households, teams and e-commerce.

$49 /month
Billed monthly · No setup fee · Cancel anytime
$490 /year
Billed yearly · Save $98 (2 months free)
  • Personal & business use
  • Unlimited mail*
  • Unlimited packages*
  • Mail scanning included (up to 10 pages per letter)
  • 6 recipients + 6 business names
  • Priority processing
  • Free text & email notifications
  • Free in-person pickup
  • 90 days free mail storage
  • 30 days free package storage
  • Forwarding: $5 + carrier cost
  • No long-term contract
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* Unlimited mail and packages on The Steel City Plan are subject to fair use limits. Learn more.

All prices in Canadian dollars, plus HST. Choose your location (Dundas or Downtown Hamilton) at checkout.

Included with every plan

What every Hamilton Mailbox plan gives you

Hamilton-based & Hamilton-focused

We're a local Hamilton service, not a national call centre. Your mail is received at our own Hamilton locations and handled by our own team.

Mail scanning included

Other providers charge per scan or per page. With us, scanning is included within your plan's limits, up to 10 pages per letter.

Text & email notifications

Get a text message and an email the same day an item arrives for your mailbox. Free on every plan.

Online customer portal

See every letter and package, request scans, schedule pickups and order forwarding from one secure portal, on your phone or computer.

Security & privacy

Our locations are insured and video-monitored. Mail is handled only by our internal staff, with zero outsourcing.

No hidden fees

No setup fee, activation fee, key deposit, cancellation fee, scan fee or pickup fee. The only extra is forwarding: $5 + carrier cost.

Free in-person pickup

Book a pickup time online and collect your mail or packages in person at no extra cost.

Mail & Package Forwarding

Have your mail and packages sent wherever you are for $5 plus the carrier's rate. No consolidation fee when we combine items into one shipment.

Real street address, never a PO Box

A genuine commercial street address you can use for business registration, banking, invoices and online accounts.

7-day money-back guarantee

Changed your mind? Contact us within 7 days of activation for a full refund.

Free location changes

Moving across the city? Switch between our Hamilton locations at no cost.

Recipients & business names

Add family members and your companies to one mailbox: 2 recipients + 1 business name, 4 + 2, or 6 + 6, depending on plan.

No hidden fees

The only fee you'll ever add: forwarding.

Many mailbox providers advertise a low monthly price, then charge for setup, every scan and every pickup. Here's how we compare.

FeeHamilton MailboxMany other providers
Setup or activation fee$0Often charged
Mail scanningIncluded (up to 10 pages per letter)Per-scan or per-page fees
In-person pickupFreeSometimes charged
Text & email notificationsFree, same dayEmail only or paid add-on
Key deposit or cancellation fee$0Often charged
Mail forwarding$5 + carrier costHandling + carrier + consolidation fees
ContractMonth to monthOften 3 to 12 month terms
Who handles your mailOur own Hamilton staffOften outsourced

How forwarding works: request forwarding from your portal and we'll ship your items to any address in Canada, the US or internationally for $5 per request plus the carrier's shipping rate. Combine several letters or packages into one shipment at no extra charge.

FAQ

Pricing questions

How much does a virtual mailbox in Hamilton cost?

Plans start at $19/month for Mail Only, $29/month for Mail + Packages, and $49/month for The Steel City Plan with unlimited mail and packages (subject to fair use). Pay annually and get two months free: $190, $290 or $490 per year. Mail scanning, notifications and in-person pickup are included on every plan.

Can I pay annually?

Yes. Annual billing gives you two months free: Mail Only is $190/year, Mail + Packages is $290/year and The Steel City Plan is $490/year. Use the Monthly / Annual switch on the pricing page to choose.

Are there any hidden fees?

No. We don't charge setup, activation, key deposit, cancellation, scanning or pickup fees. The only additional cost you may pay is when you choose to forward mail or packages: $5 per forwarding request plus the carrier's shipping cost.

Is The Steel City Plan really unlimited?

The Steel City Plan has no fixed monthly cap on mail or packages, subject to fair use. It's designed for busy households, teams and online sellers with regular volumes. If an account consistently receives far more than typical usage, for example hundreds of items a month, we'll contact you to discuss a plan that fits.

How many recipients and business names can I add to my mailbox?

Mail Only includes 2 recipients and 1 business name, Mail + Packages includes 4 recipients and 2 business names, and The Steel City Plan includes 6 recipients and 6 business names. Need more? Upgrade your plan at any time.

What is the difference between same day and priority processing?

On Mail Only and Mail + Packages, items are processed the same day they arrive: logged in your portal and announced by text and email. On The Steel City Plan, your mail and packages get priority processing and are handled first.

Is mail scanning really included?

Yes. Scanning is included within your plan's monthly receiving limits, up to 10 pages per letter. Request a scan from your portal and we'll open the envelope and upload a clear PDF for you to read anywhere. We never charge per scan or per page within those limits.

How much does mail forwarding cost?

Forwarding is $5 per request plus the carrier's shipping cost. We forward within Canada, to the US and internationally, and we don't charge a consolidation fee when we combine several items into one shipment.

Is there a contract?

No. Plans are month to month with no long-term contract, and there is no cancellation fee. If you prefer, you can pay annually and get two months free.

Are prices in Canadian dollars?

Yes. All prices are in Canadian dollars, per month. Applicable taxes (HST) are added at checkout.

See all FAQs

Ready when you are

Pick your plan and get your Hamilton address.

Pay monthly, or annually and get two months free. 7-day money-back guarantee.

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